NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
You will be part of the AI Center of Excellence (AI COE), a centralized platform team responsible for building, operating, and evolving enterprise-grade AI and data platforms consumed by multiple internal engineering and project teams.
The AI COE operates as a platform product organization, not a project delivery or system integration team. It owns shared capabilities end-to-end, including integration services, AI enablement, developer tooling, observability, and governance. Success is measured by platform adoption, usability, reliability, and long-term value, rather than one-off delivery milestones.
In this role, you will embed automation, security, and operability into the AI COE platform. You will ensure platform services are provisioned, deployed, and operated in a secure, repeatable, and observable manner.
What will you do
Platform Automation & CI/CD
- Build and maintain robust CI/CD pipelines for platform and AI services
- Standardize deployment and release processes across the platform
- Develop and maintain reusable automation artifacts and templates
- Implement Infrastructure as Code (IaC) using Terraform or equivalent tools
Security & Compliance
- Implement security controls within delivery pipelines
- Enforce policy compliance and secure pipeline practices
- Ensure platform services meet enterprise security standards
Platform Observability & Operations
- Operate and enhance platform observability tooling (OpenTelemetry, Grafana, Prometheus, Loki, Tempo)
- Implement sidecar and service-level operational patterns
- Monitor platform health, performance, and reliability metrics
- Troubleshoot and resolve platform-related issues proactively
Collaboration & Continuous Improvement
- Collaborate closely with Platform AI Engineers and other platform teams
- Drive continuous improvement initiatives for platform reliability and usability
- Contribute to platform adoption strategies and developer experience enhancements
- Manage Kubernetes deployment patterns using Helm
The ideal candidate should possess:
- 3-5 years of experience in DevOps or platform engineering roles
- Open to a contractual role
- Experience supporting shared platforms or multi-tenant environments
- Strong expertise in Infrastructure as Code (Terraform or equivalent)
- Proven experience with CI/CD automation for cloud-native platforms
- Hands-on experience with Kubernetes and Helm deployment patterns
- Proficiency in observability tooling: OpenTelemetry, Grafana, Prometheus, Loki, Tempo
- Understanding of sidecar patterns and service-level operational practices
- Familiarity with secure pipeline practices and policy enforcement concepts
- Automation-first mindset with strong attention to security and reliability
- Platform ownership mentality and commitment to continuous improvement
- Strong collaboration and communication skills to work across multidisciplinary teams
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience)
Why Join NCS
Grow with Us
- Work on cutting-edge AI products that shape the future of technology
- Collaborate with talented, passionate teams across research, engineering, and design
- Access continuous learning opportunities and career development pathways
Make an Impact
- Transform AI research into products that solve real problems for clients and users
- Drive innovation in a leading Technology Services Firm with regional presence
- Contribute to building a better future through responsible, human-centred AI
Thrive in Our Culture
- Experience a human-to-human approach where relationships and collaboration matter
- Be part of Team NCS, where bold ideas meet practical execution
- Enjoy a supportive environment that values diversity, inclusion, and respect
We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
