Pilates Studio Coordinator

The Studio Coordinator is a key, front-facing member of the administrative team. You will be conducting reception, customer service and other administrative duties in a dynamic and stylish fitness environment like no other. You will be reporting directly to our Studio Manager.

We're looking for someone good with people, passionate, caring, efficient, organised, and has initiative - someone who can bring our team further. An interest in fitness and Mandarin speaker is welcome, but not necessary.

Your specific administrative duties include:

• Front-desk Reception: Day-to-day greetings of clients, gracious and effective responses to questions and concerns in the studio, signing up clients, scheduling, and checking out sessions
• Cross-channel Customer Service: Effective and professional handling of both new and regular client enquiries across multiple channels - in-studio, WhatsApp, phone call, email - for booking, confirming or cancelling classes
• In-studio Sales: Timely collection and recording of payments in database
• Studio operations: Up-keeping studio organisation and cleanliness for classes (also by alerting necessary personnel to clean or fix if necessary), ensuring basic studio supplies are in stock
• Any other relevant administrative duties

We're looking for someone passionate, caring, efficient, organised, and has initiative - someone who can bring our team further.

Thank you for your time, we regret that only shortlisted candidates will be notified.