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Pet Aftercare Operator

1-4 Years
SGD 2,800 - 3,200 per month
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  • Posted 14 days ago
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Job Description

Work Location: Bedok North, East Region

Work Week: 5 days

Working Hours: 9 hours per day

Monthly Fixed Salary: S$2,800 toS$3,200

Job Responsibilities

  1. Handle the intake, transfer, and movement of deceased pets with care, dignity, and respect at all times.
  2. Carry out basic preparation and clean-up duties for deceased pets, equipment, work areas, and holding areas in accordance with hygiene and operational procedures.
  3. Learn and operate cremation equipment safely and properly, including start-up, monitoring, shutdown, and basic troubleshooting in accordance with company procedures and safety requirements.
  4. Ensure each cremation is carried out accurately and respectfully, with proper identification, tagging, and tracking to avoid any mix-up of pets or ashes.
  5. Support the collection and transportation of deceased pets and related items, where required.
  6. Prepare, pack, label, and hand over ashes, urns, and memorial items accurately and professionally.
  7. Maintain cleanliness and readiness of the cremation facility, equipment, vehicles, and work environment at all times.
  8. Comply with workplace safety, hygiene, and operational standards, including the proper use of protective equipment and safe manual handling practices.
  9. Provide operational support to front-line staff and work closely with colleagues to ensure smooth daily scheduling and service delivery.
  10. Where required, interact with pet owners in a calm, respectful, and compassionate manner during collection, handover, or service-related communication.
  11. Report equipment issues, operational incidents, discrepancies, or safety concerns promptly to the supervisor.
  12. Perform other related operational duties as assigned by the company.

Job Requirements

  1. Comfortable with hands-on handling of deceased pets and able to work in a pet aftercare/cremation environment.
  2. Compassionate, respectful, and emotionally mature, with the ability to deal sensitively with grieving pet owners.
  3. Willing to learn and operate cremation equipment and follow strict operational, hygiene, and safety procedures.
  4. Physically fit and able to carry, lift, and move pets and related items safely.
  5. Responsible, careful, and detail-oriented, especially in identification, tracking, and handling processes.
  6. Willing to work on weekends, including either Saturday or Sunday, based on roster arrangements.
  7. Prior experience in cremation operations, funeral services, pet care, animal handling, logistics, or related operational work will be an advantage, but training may be provided for suitable candidates.
  8. Possession of a valid Singapore Class 3 driving licence is an advantage.
  9. Able to communicate clearly and professionally with colleagues and, where required, with customers.

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Job ID: 145393565