PERSONAL ASSISTANT (PA)

We are seeking an experienced, proactive, and detail-oriented School Operations Manager to oversee the non-instructional, operational execution of our school campus. In this role, you will be the backbone of our daily campus operations-managing facilities, campus logistics, health and safety protocols, vendor relationships, budget allocations, and administrative systems.

You will work closely with school leadership, instructional staff, and external partners to ensure a safe, efficient, and welcoming learning environment that enables teachers to focus on teaching and students to focus on learning.

Key Responsibilities

1. Daily Operations & Logistics

• Oversee non-instructional daily routines, including arrival/dismissal logistics, student transportation, meal service, and facility scheduling.

• Manage main office staff, front-desk customer service, and administrative support systems.

• Main campus management software, inventory tracking systems, and operational supply purchasing.

• Coordinate logistics for school-wide events, field trips, testing days, parent-teacher conferences, and assemblies.

2. Facilities, Safety & Compliance

• Serve as the primary liaison with facility management, custodial teams, and maintenance contractors to keep the campus clean, functional, and safe.

• Develop, implement, and audit school-wide health, safety, and emergency response plans (fire drills, lockdown protocols, first aid).

• Ensure full compliance with federal, state, and local regulatory requirements, including OSHA, public health guidelines, building codes, and education department standards.

• Conduct regular facility walk-throughs to identify and resolve maintenance issues or safety hazards proactively.

3. Financial & Vendor Management

• Oversee campus-level operational budget tracking, expense reporting, and petty cash administration.

• Manage third-party vendor relationships (janitorial, catering, security, IT support, transportation), evaluating performance and negotiating service agreements.

• Manage procurement processes for instructional supplies, office equipment, and facility technology.

4. Team Leadership & Collaboration

• Directly supervise, train, and evaluate non-instructional staff (administrative assistants, operations associates, custodial staff, and cafeteria managers).

• Partner with the Principal/Head of School to align operational strategy with institutional goals.

• Foster a service-oriented, collaborative culture among operational staff to support teachers, students, and families.

Qualifications & Requirements

• Education: Bachelor's degree in Business Administration, Educational Leadership, Public Administration, Operations Management, or a related field (or equivalent practical experience).

• Experience: 3-5+ years of operational or facility management experience, preferably in a K-12 school, charter network, higher education, or non-profit setting.

• Technical Skills: Proficiency with school administrative software (e.g., PowerSchool, Infinite Campus), Google Workspace/Microsoft Office, and budget management tools.

• Compliance Knowledge: Familiarity with workplace safety protocols, facilities maintenance standards, and basic school compliance regulations.

Key Competencies

• Problem-Solving & Agility: Strong ability to multi-task, prioritize under pressure, and resolve emergent campus challenges quickly.

• Communication: Excellent verbal and written communication skills for interacting with staff, students, parents, vendors, and community members.

• Organization: Meticulous attention to detail and systems-oriented thinking.

• Leadership: Proven ability to build, support, and direct operational teams while creating an inclusive work environment.

Work Environment & Physical Demands

• Hours: Full-time, on-site role with occasional evening or weekend hours for school events and emergencies.

• Physical Requirements: Ability to walk campus extensively, climb stairs, and lift up to 30 lbs as needed during logistics setups.