Perm Concierge (Weekdays only) JTL

. Handle systems relating to shopper management and assist in mall inspection

. Assist CMO in tenant relation matters (E.g. Facilitatetenant's request and issuance of mall communication materials)

. Provide assistance and general information to shoppers at the Concierge Desk

. Handle the administrative and clerical work relating to the events and promotions at the mall

. Handle mall redemption programs such as vouchers, premiums, and parking

. Assist in customer reward programs including educating tenants on the voucher program

. Assist in collating tenants gift voucher reimbursement.

. Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc.

. Handling and administering Lost & Found items

. Answering incoming phone lines and email enquires

. Assist with assigned administrative duties from Marcom Manager

. Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc.

. Prepare monthly duty roster and ensure efficient allocation of manpower.

. Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

Requirements

• Preferably with 2-3 years of relevant concierge or front desk experiences

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: [Confidential Information]
EA License No: 99C4599