Prepare weekly documents to share with relevant stakeholders to ensure smooth onboarding processes
System Ticket Management: Manage employees benefit and claims inquiries by addressing system tickets promptly & accurately
Maintain HR chatbot with updated documents to ensure that employees have access to current HR information and can effectively use the tool to resolve queries
Assist in compiling and analysing data related to HR service requests across local and regional teams, suggesting improvements to streamline processes and enhance service efficiency
Requirements:
Currently pursuing a/enrolled in a Bachelor's Degree or above
Detail-oriented, well-organised and able to manage multiple tasks efficiently in a dynamic environment
Fast and pro-active learner with excellent planning, time management and organizational skills to deliver work against tight deadlines
Team player and resourceful with a positive can-do attitude
