Join our Technology team to lead the delivery, resilience, and evolution of the Bank's critical payment platforms. Drive end-to-end implementation, operational management, and compliance to support strategic growth in digital payments.
Responsibilities
- Lead end-to-end delivery of payment system initiatives, including gathering requirements, designing solutions, testing integrations, planning deployments, implementing changes, and supporting post-production operations
- Manage and ensure high availability and resilience of critical payment platforms such as FAST, IBG, PayNow, PNDN, and EDP
- Coordinate 24x7 operational support by managing incidents, conducting root cause analysis, and restoring services within agreed service levels
- Drive software releases, infrastructure upgrades, security patching, and change implementations while minimizing operational risks
- Ensure compliance with governance, change management, operational, and regulatory standards
- Coordinate industry-wide testing, certification exercises, and payment-related regulatory programs to maintain system integrity
- Monitor system performance to identify and implement improvements that enhance reliability, scalability, and operational efficiency
- Maintain comprehensive technical documentation, operational procedures, and knowledge repositories for payment systems
- Collaborate with Business, Technology, Infrastructure, Risk, Operations teams, and external vendors to deliver solutions on time and within budget
- Lead proactive problem management and strengthen operational resilience through process optimization and automation
Preferred competencies and qualifications
- Degree in Computer Science, Information Technology, Engineering, or related discipline with experience leading enterprise-scale payment system implementation and operational management in banking or financial services
- Strong understanding of payment processing, transaction systems, banking operations, and regulatory requirements in high-volume, real-time payment environments
- Hands-on experience managing incident, change, release, and production support processes focusing on system integration, operational excellence, and continuous improvement
- Proven ability to lead cross-functional teams, manage external vendors, and deliver technology initiatives in Agile and regulated environments
- Excellent stakeholder management, communication, analytical, and problem-solving skills enabling effective collaboration across Business, Operations, and Technology functions
Preferred technical expertise
- Programming languages: Java (17/21), SQL
- Frameworks: Spring Boot, Hibernate, Microservices
- Architecture: REST APIs, Event-Driven Systems
- DevOps tools: Docker, Kubernetes, Jenkins, Git
- Databases: MySQL, PostgreSQL, MongoDB, Oracle
- Payment platforms: Universal Payment Platform (UPP), Common Payment Gateway (CPG)
- Middleware: IBM MQ, Sterling Connect:Direct
- Scripting: Shell, Perl, Groovy
- Operating systems: Red Hat Enterprise Linux (RHEL), UNIX
- Monitoring and observability tools: Dynatrace, Splunk, Grafana
Only shortlisted candidate(s) will be notified.
