Patient Service Officer

2-5 years
1 - 1 SGD monthly
9 days ago
Job Description

Overview of the Role: Be a part of our dynamic team to manage patients portfolio to ensure they are well taken care of from admission to discharge at our hospitals.

Work Location: Singapore - Gleneagles Hospital, Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital or Parkway East Hospital.

Responsibilities would include, but not be limited to, the following: .

  • Ensure accurate documentation for patients admission .
  • Follow closely on bill size to ensure existing insurance coverage is sufficient .
  • Engage with respective departments and doctors to provide relevant information and documents .
  • Liaise with patients / payers for outstanding bills
  • Perform ad hoc duties as assigned

Requirements: .

  • Minimum N / O level / NITEC / Diploma .
  • Proficient in Microsoft Office applications (Word and Excel)
  • Qualities required for this role include: .
  • Customer service oriented and good team player .
  • Good interpersonal and communication skills .
  • Open to shift work arrangement .
  • Meticulous and comfortable with numbers .
  • Working experience in customer service

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