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Patient Service Associate

Fresher
SGD 1,900 - 2,050 per month

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

  • Perform visitor registration, concierge services and information counter services
  • Handle complaints/ feedback and resolve issues by performing service recovery.
  • To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issues
  • Assist in kiosk registration, queue management, entry and exit access via gantries
  • Attend to patients/ visitors enquiries and feedback
  • Provide wayfinding and wheelchair assistance
  • Ensure work areas are in operation in accordance to assigned operating hours
  • To retrieve and restock wheelchairs at concierge area as well as information counters
  • Any other relevant duties as and when assigned by the Superior.

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Job ID: 141119799