Join a family-oriented dental practice as a Patient Service Associate. You will play a key role in delivering a seamless patient experience - from the moment they walk in to the moment they leave. We offer a 5-day work week with day shifts only, competitive pay, and structured career growth.
What You Will Do
- Schedule, confirm, and reschedule patient appointments to optimise clinic workflow
- Process patient payments (cash, card, NETS) accurately and professionally
- Submit and verify dental claims via CHAS, Medisave, and insurance portals
- Communicate effectively with patients to create a welcoming atmosphere and address enquiries
- Perform administrative tasks including data entry, record keeping, and office coordination
- Manage office supplies and support the smooth daily operation of the clinic
What You Need
- Diploma or degree in any discipline
- Good communication and interpersonal skills
- Proficient in using computer systems and office software
- Able to work rotating day shifts including at least one weekend day
- Prior experience in customer service, healthcare, hospitality, or retail is an advantage but not required
Why Join Us
- 5-day work week - no 5.5-day weeks, no night shifts, ever
- Closed on all public holidays
- Structured training and ongoing development
- Annual leave + additional Reward Leave
- Medical and dental benefits
- Performance incentives
- Career growth: Associate Senior Associate Clinic Coordinator
