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PERSOL Singapore Pte Ltd

Patient Service Associate

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  • Posted 9 hours ago
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Job Description

Brief Summary

Join a dynamic team dedicated to enhancing patient self-care through mobile application education and nationwide healthcare initiatives. Play a pivotal role in improving community health outcomes while engaging directly with patients.

Responsibilities

  • Promote mobile applications and self-help functions to educate patients on healthcare initiatives. Facilitate and organize health programmes in collaboration with partnered vendors, managing logistics and scheduling. Assist patients with registration, appointment scheduling, referrals, and payment processing at the polyclinic. Serve as the primary point of contact for patients, addressing queries and conducting initial health screenings, including height, weight, and blood pressure checks. Make outgoing calls to patients to respond to urgent requests and needs. Provide necessary administrative support to ensure smooth clinic operations.

Requirements

  • Polytechnic Diploma, GCE A / O / NITEC qualification. Proficient in computer applications. Strong interpersonal and communication skills, with a pleasant disposition. Experience in frontline and customer service is preferred. Comfortable with public speaking for patient education purposes. Ability to work collaboratively in a team-oriented environment, demonstrating passion for service excellence. Capable of managing multiple tasks in a fast-paced setting. Commitment to a 5.5-day work week.

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About Company

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.

We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.

In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.

Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

Our full Privacy Policy is available at https://www.persolsingapore.com/policies. If you wish to withdraw your consent, please drop us an email at "sg.dataprotection@persolapac.com" to let us know. Please feel free to contact us if you have any queries.

For more information, please visit www.persolsingapore.com

Job ID: 149163731