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Patient Service Associate
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Patient Service Associate (Singaporeans &PR)
Job Description
Asa Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.
Duties and Responsibilities
. Reporting to Clinic Operations Manager
. Registering and scheduling appointments for patients
. Managing email, phone and upfront enquiries from patients
. Providing chaperone assistance to patients
. Assisting doctors with simple procedures
. Providing patient education and financial counselling
. Preparing and dispensing medications
. Performing cashiering duties and daily settlements
. Performing any other ad-hoc duties and responsibilities as assigned
Requirements
. Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
. Team player with good interpersonal and communication skills
. Able to multi-task and work in a fast-paced environment
. Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
. Candidates with no prior experience are welcome to apply (training will be provided)
Regret that only shortlisted will be notified
Job ID: 152029697
Skills:
Supervisory Skills, operating companies, outsourcing management, Cashiering, Patient Discharge, Medical Appointments, literacy, Administrative Work, Medical Billing, Clinical Trials, ivy, Effective Patient Counselling, appointment scheduling, Timing Closure
Skills:
patient support , Work in A Fast Paced Environment, Cashiering, Medical Appointments, Medication Dispensing, appointment scheduling, Medical Office Procedures, Administrative Support, International Clients, Assisting surgeon, Team Player, Settlement Systems, Enquiries From Patients, Email Management, Patient Education, Nursing Care
