Overview
We are looking for Patient Service Associates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.
Responsibilities
- Register patients for visits to Specialist Outpatient ClinicSchedule appointments and assist patients to coordinate multiple appointments
- Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
- Provide financial counselling, explain charges and assist patient with various finance schemes availableAssist doctor during consultation i.e. chaperone, translation, et cetera
- Prepare patients for physical examination and take patient's height and weightSupport doctors in teleconsultation i.e. equipment setup, coordinate with patients, etc.
Requirements
- Minimum GCE O LevelPreferably 1-year experience in customer-related / front desk service
- Entry level candidates are welcome to apply
- Working knowledge on computersGood interpersonal and communication skills, able to work with all levels of staffStrong organizational skillsStrong passion to serve the patientsSuccessful candidates will be offered a 1-Year Contract
