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Patient Service Associate (Financial Counselling) | Office Hours HDCA

1-4 Years
SGD 2,000 - 4,000 per month
  • Posted 2 days ago
  • Be among the first 10 applicants

Job Description

Be the First Point of Contact in a Healthcare Setting

Looking for a customer-facing role where you can make a difference through every patient interaction Join a healthcare environment as a Patient Service Assistant, supporting frontline operations and helping patients navigate their clinic visits smoothly.

Your Responsibilities

  • Welcome and attend to patients at the clinic's frontline service counter
  • Perform patient registration and related administrative tasks
  • Conduct basic triaging and direct patients to the appropriate areas
  • Provide clear directions and guidance to patients within the clinic
  • Assist patients with financial and billing counselling
  • Respond to general enquiries and provide courteous customer service
  • Assist with day-to-day frontline operations to ensure a smooth patient experience
  • Work closely with the team to maintain an efficient and organised clinic environment

What We're Looking For

  • N/O levels and above
  • Good interpersonal and customer service skills
  • Comfortable working in a fast-paced healthcare environment
  • Organised, attentive to details and able to manage multiple tasks
  • A patient and service-oriented approach with a positive attitude
  • Prior experience in healthcare, customer service or administration will be an advantage

Interested

If you're looking for an opportunity to build your experience in a meaningful, patient-facing environment, we'd love to hear from you.

Please send your updated CV to [Confidential Information].

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

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Job ID: 152500195

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