Institution: Institute of Mental Health
Family Group: Ancillary
Position:
Sr Patient Service Associate / Patient Service Associate Executive
Department:
Ambulatory Services
Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations
Job Description
Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.
Job Responsibilities
- To provide clerical and operational support
- Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting.
Requirements
Competency
- Service-oriented, confident and have a passion for helping others.
- Good communication and interpersonal skills
Educational And Professional Requirements- GCE N/O Level or Diploma holder
- Proficient in Microsoft Office applications
- Able to work staggered working hours to follow clinic opening hours
- 7.45am-5.15pm
- 8.00am-5.30pm
- 8.30am-6.00pm
- 9.00am-6.30pm
- 9.30am-7.00pm
- Open to travel to cover IMH clinics at following locations (Outram - Health Promotion Board/ Queenstown Polyclinic & Geylang Polyclinic) when necessary
About IMH
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
