Organization Overview
Make The Change (MTC) is a Singapore-based social enterprise dedicated to delivering purposeful solutions at the cross-roads of education, creativity, and community influence. Since our inception, we have focused on strengthening communities through capacity-building initiatives, inclusive projects, and cross-sector partnerships. Our diverse service portfolio includes creative branding, digital marketing, content production, and specialized training in digital innovation. We also provide strategic consultancy in corporate social responsibility (CSR)and sustainability. As a certified B Corporation and Progressive Wage Mark adopter, MTC is deeply committed to ethical operations and building a more inclusive future. Our mission is to help organizations and individuals transform meaningful ideas into tangible social progress.
Position Summary
We are looking for a high-energy, commercially-minded Partnerships & Growth Lead to join our rapidly expanding social enterprise. This hybrid role is designed for a proactive professional who is equally skilled at discovering new business avenues and cultivating enduring client partnerships. As a key member of our growing team, you will play a vital role in driving the agency's success and scaling our social impact.
Primary Responsibilities
1. Revenue Generation & New Business
- Lead Generation: Actively identify and reach out to prospective clients through networking, cold outreach, and strategic market research.
- Solution-Based Selling: Present our suite of services to potential partners, focusing on long-term collaboration and value alignment.
- Performance Targets: Consistently achieve or surpass established monthly and quarterly sales milestones and growth indicators.
2. Relationship Management
- Client Engagement: Act as the main point of contact for a specific portfolio of accounts to guarantee high-quality service and satisfaction.
- Growth Strategy: Maintain regular communication with clients to track satisfaction and pinpoint opportunities for service expansion or upselling.
- Cross-Functional Liaison: Coordinate between external clients and internal production teams to ensure projects are delivered smoothly.
3. Support & Sales Operations
- Administrative Management: Manage essential backend functions, such as drafting professional proposals, handling invoices, and generating sales performance reports.
- Operational Support: Assist with various administrative tasks to ensure client requirements are addressed with professional speed.
- Project Logistics: Manage the logistical details of projects to ensure we consistently meet our high standards for delivery.
Candidate Profile
- Growth Mindset: You maintain a resilient and positive outlook toward business development and enjoy the challenge of building new partnerships.
- Strong Communication: You possess top-tier verbal and written skills, with a natural ability to build trust and rapport.
- Organizational Ability: You can efficiently juggle active sales outreach with the necessary administrative and backend duties.
- Background: 1-2 years of experience in sales or account management is preferred however, energetic fresh graduates with a proactive attitude are highly encouraged to apply.
- Digital Literacy: Practical knowledge of digital marketing platforms and social media tools is an advantage.
Employment Details
- Working Arrangement: On-Site.
- Work Culture: Mission-focused, collaborative, and centred on professional growth.
