Partnership Manager (Temp Contract - 12 months)

The temp will support Programmes Implementation and Management team in the following areas:

Responsibilities

. Liaise with programme partners on survey returns and analyse survey results
. Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination
. Verify and validate claims documentation submitted by programme partners to ensure compliance
. Check for multiple programme enrolments by the same client to prevent double funding
. Check for blacklisted individuals to prevent programme enrolment
. Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose
. Run Robotic Process Automation bots and other automation tools
. Create jobseeker profiles in the system
. Conduct evidence checks on claims by programme partners
. Engage jobseekers at career events to verify programme eligibility and book coaching appointment
. Prepare and present reports and updates to Management

Requirements

. Proficient in using AI tools such as Pair and SmartCompose
. Proficient in using automation tools such as Plumber to manage workflows
. Proficient in using Microsoft Excel to manage data
. Effective communication skills - able to interact with internal and external stakeholders including jobseekers and programme partners
. Experience with data visualisation or RPA skills is an advantage
. Detail-oriented
. Able to work independently, yet collaboratively with internal and external stakeholders

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.