NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description
The Partner Ecosystem Manager is responsible for driving strategic partner engagement, ecosystem growth, and joint go-to-market (GTM) execution across the technology partner landscape.
This role will work closely with Sales, Pre-Sales and Practices to strengthen partner alignment, drive partner-led opportunities, and accelerate business growth through a focused and tiered partner engagement model.
The individual will manage a portfolio of strategic and growth partners across areas such as Infrastructure, Cybersecurity, Cloud, Data, AI, and Digital Resilience solutions.
The role will also support the development of a partner ecosystem that enables customers to accelerate AI adoption securely and responsibly, through strategic collaborations, joint solutions, and integrated GTM initiatives.
What Will You Do
Strategic Partner Management
- Manage and grow relationships with assigned technology partners and alliances
- Develop joint business plans and GTM strategies aligned to business priorities
- Drive executive engagement and strengthen strategic alignment with key partners
- Identify opportunities for deeper collaboration, solution positioning, and market expansion
- Support strategic partner discussions around emerging technologies, AI adoption, and digital resilience initiatives
GTM & Business Growth
- Drive partner-led pipeline creation and revenue growth
- Work with Sales and Practices to identify whitespace opportunities and customer pursuits
- Support co-sell motions, joint campaigns, partner events, and ecosystem initiatives
- Facilitate earlier partner engagement in strategic opportunities
- Support the positioning of integrated and AI-enabled solutions through ecosystem partnerships and joint GTM activities
Ecosystem & Portfolio Alignment
- Support the execution of a tiered partner coverage model
- Help position integrated offerings and solution bundles across Infrastructure, Cyber, AI, Data, and Applications
- Support ecosystem initiatives that help customers operationalise and adopt AI capabilities securely, responsibly, and at scale
- Maintain visibility of partner capabilities, certifications, commercial status, strategic initiatives, and key opportunities
Partner Governance & Performance
- Track partner performance, business outcomes, and GTM progress
- Monitor key metrics such as partner-influenced revenue, pipeline, engagement levels, and coverage effectiveness
- Support regular business reviews and reporting for leadership
- Ensure commercial readiness including agreements, onboarding coordination, and compliance tracking
- Maintain partner program tier status, certification renewals, and adherence to partner program requirements to protect commercial benefits (rebates, deal registration, MDF eligibility)
- Review partner/vendor agreements against internal contract policy to identify deviations in key commercial terms, draft and route deviation papers for cross-functional approval, and maintain up-to-date agreement and compliance status across the partner portfolio.
Internal Collaboration
- Work closely with Sales Specialists, Pre-Sales, Practices, Finance, Legal, Marketing, and Operations teams
- Act as a key coordination point between internal stakeholders and external partners
- Drive alignment and communication across cross-functional teams
- Support internal awareness of partner strategies, joint initiatives, and ecosystem priorities
Qualifications
The ideal candidate should possess:
- Bachelor's degree in Business, Technology, Engineering, or related discipline
- 5–10 years of experience in partner management, alliances, sales, business development, or technology ecosystem roles
- Experience working within System Integrators, Technology, Cloud, Cybersecurity, or Consulting environments preferred
- Strong understanding of enterprise technology landscapes including Cloud, Cybersecurity, AI, Infrastructure, or Digital Transformation
- Good understanding of evolving AI ecosystems and how partnerships can support customer adoption journeys
- Strong stakeholder management and communication skills, with the ability to engage both business and technical audiences
- Strong commercial acumen and relationship management capabilities
- Self-driven and able to operate effectively in a fast-evolving environment
Preferred Attributes
Preferred Experience
- Experience working with hyperscalers, cybersecurity vendors, AI platforms, or strategic technology alliances
- Familiarity with co-sell motions, marketplace ecosystems, and partner-led GTM models
- Experience in regional or cross-functional coordination
- Exposure to partner tiering, ecosystem strategy, or portfolio GTM initiatives
Success Measures
- Growth in partner-influenced pipeline and revenue
- Strength of strategic partner engagement
- Joint GTM execution effectiveness
- Increased ecosystem alignment and coverage efficiency
- Contribution towards ecosystem strategies that support customer AI adoption and digital resilience outcomes
Additional Information
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender's email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender's identity by contacting us at [Confidential Information].
