Job Description
Responsibilities
The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.
What will I do
As a Partner/Vendor Sourcing Specialist, you will be responsible for the end-to-end partner lifecycle, from identifying and evaluating new local and regional vendors to maintaining a comprehensive ledger of existing partnerships. You will leverage your market knowledge to advise internal stakeholders on the best allocation of products and services, matching them with each partner's strengths and operational maturity. Beyond onboarding, you will lead commercial negotiations to optimize pricing and service scopes, and foster long-term, high-performing relationships through regular reviews and continuous improvement initiatives.
Responsibilities:
- Identify, evaluate, and onboard local and regional BPO partners, leveraging market knowledge to assess capability, capacity, and service quality.
- Advise internal stakeholders on optimal allocation of in-house products and services based on each partners strengths, specialization, and operational maturity.
- Maintain an up-to-date ledger of existing partnerships, including capabilities, commercial terms, performance metrics, and contract status.
- Lead commercial discussions to optimize pricing structures, service scope, and value propositions while ensuring alignment with business objectives.
- Build and sustain strong partner relationships through regular performance reviews, strategic dialogue, and continuous improvement initiatives.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above
- Proven experience in vendor management, BPO procurement, or strategic sourcing, ideally with a focus on local and regional markets.
- Demonstrated ability to evaluate partner capabilities, assess operational capacity, and negotiate complex commercial terms and pricing structures.
- Strong analytical and advisory skills to guide internal stakeholders on optimal service allocation and partner selection.
- Excellent relationship-building and communication skills, with experience leading performance reviews and strategic discussions.
- Familiarity with maintaining contract ledgers, tracking performance metrics, and driving continuous improvement programs.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
