The Global Partnerships team manages Meta's relationships with top and emerging partners across creators, public figures, media, and entertainment. Focusing on Facebook, Instagram, Manus, Threads, and WhatsApp, the team helps drive product priorities and partner success across our family of apps.
The Partner Solutions Manager will concentrate on driving product adoption, operational efficiency, and business value for Meta. In collaboration with Strategic Partner Managers, Product, Data Analysts, and Strategy & Operations teams, this position will provide strategic planning, reporting & analysis, relationship co-management, thought leadership, product insights, and education, helping accelerate success for both Meta and our partners in the region.
Responsibilities
- Strategic Planning: Collaborate with internal stakeholders to develop and implement comprehensive strategies and programs that drive product adoption and partner business value
- Performance Analysis: Collaborate with Strategic Partner Managers to regularly analyze the performance of partner accounts/pages to identify areas of improvement and/or opportunities for product adoption
- Manage implementation and optimization of Meta's strategic partnerships
- Understand partners core business needs and propose innovative solutions and opportunities
- Reporting and Forecasting: Provide regular reports on partner performance, goal tracking, market trends and forecasting to identify potential challenges or opportunities for the in-market team.
- Support Product Go-To Market: Working with partners and internal teams on product launches and tests. Coordinating access, education, product feedback and measurement.
- Product Expertise: Share product expertise and educate Partners on our best practices & new products to help them accelerate their growth. Serve as a Product expert for internal partnerships teams and partners
- Cross Functional Collaboration: Act as an internal advocate on behalf of partners with cross-functional teams. Collaborate with cross functional teams and regional counterparts to build solutions at scale.
- Thought Leadership: Leverage data-led insights and narratives to help drive strategic decision-making. Proactively synthesize findings, develop recommendations, and communicate results as they relate to the ecosystem. Use market-specific knowledge and insights to support the execution of our business goals.
- Lead and participate in syncs with Mandarin-speaking teams, translate and review specifications to ensure alignment across partners
Minimum Qualifications
- Experience in partnerships and operations management
- Experience in analyzing market trends, developing market intelligence, and performing market research
- Experience managing relationships in the talent industry and platforms for reaching audiences
- Experience in spearheading end-to-end organic User-Generated Content (UGC) campaigns across multiple international markets
- Familiarity with leveraging AI tools and automation platforms to architect and manage outreach databases efficiently
- Experience in negotiating and partnering with Key Opinion Leaders (KOLs)
Preferred Qualifications
- Proficiency in Mandarin (spoken and written) is preferred to conduct daily meetings with Mandarin-speaking colleagues/vendors, and to review specifications in Mandarin
- Deep knowledge of the talent and influencer space and the evolving players in the space
- Experience working with cross-functional teams to develop creative partner activations
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
