Perdure Technology Pte Ltd is looking for a responsible and hands-on Part-Time IT Support Technician to support our customers with day-to-day IT hardware, software and onsite technical issues.
Job Responsibilities
- Provide onsite and remote IT technical support to customers.
- Troubleshoot desktop PCs, laptops, printers, network connections and other IT equipment.
- Support POS systems, kiosks, receipt printers and related peripherals.
- Perform basic network troubleshooting, including LAN, Wi-Fi, IP configuration and connectivity issues.
- Install, configure and replace IT hardware and software when required.
- Assist with Windows setup, software installation, updates and basic system maintenance.
- Attend customer sites for troubleshooting, equipment replacement and other support work.
- Provide clear updates on work performed and problems encountered.
- Escalate more complex technical issues to senior technical staff when necessary.
- Maintain a professional and service-oriented attitude when dealing with customers.
Requirements
- Singapore Citizen or Permanent Resident.
- Basic hands-on experience in troubleshooting Windows PCs and common computer hardware/software issues.
- Basic understanding of computer setup, software installation and simple connectivity issues.
- Training will be provided for POS systems, printers, networking and our customer support procedures.
- Able to follow troubleshooting procedures and work independently after training.
- Willing to travel to customer locations within Singapore when required.
- Responsible, punctual and able to communicate clearly with customers.
- ITE/Polytechnic students, fresh graduates, semi-retired IT personnel and candidates seeking regular part-time IT work are welcome to apply.
Flexible Working Arrangement
- Flexible working hours are available.
- Applicants may indicate and choose their preferred or available working days and hours.
- Working schedules can be arranged based on the applicant's availability and our operational requirements.
- Suitable for candidates who are only available on certain weekdays, weekends or selected time periods.
- There is no requirement to be available full-time.
- Some assignments may require onsite support at customer premises.
- Work assignments will be arranged according to availability whenever possible.
- Training and guidance will be provided for our support procedures and customer environments.
Suitable For
This position is suitable for someone who enjoys hands-on IT troubleshooting and is looking for flexible part-time technical work with exposure to different customer environments, including retail, F&B, office, POS and kiosk systems.
We welcome applicants who are looking for a part-time role that can fit around their existing schedule, studies, family commitments or other responsibilities.
