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1. Operations Management
Oversee the daily operations of the outlet to ensure smooth, efficient service.
Monitor opening and closing procedures, cleanliness, and safety standards.
Ensure all equipment and facilities are properly maintained.
2. Sales and Revenue
Drive sales and achieve monthly revenue targets.
Implement promotions, upselling, and marketing initiatives to increase profitability.
Monitor cost control - including labor, inventory, and wastage management.
Implement marketing campaigns.
3. Customer Service
Ensure high standards of customer satisfaction and handle complaints promptly.
Maintain a positive outlet atmosphere and consistent service quality.
4. Branding and Presentation
Ensure the outlet's visual presentation aligns with brand standards.
Job ID: 149307569
Skills:
POS Systems, inventory tracking software, reporting dashboards, basic accounting tools, Production Planning, Staff Scheduling, Sales Reports, inventory and cost control
Skills:
staff & manpower, Ensuring Food Quality, Stock Ordering, Inventory Management, Able To Work Independently, Quality and Performance, Training New Staff, Managing Daily Operations, Stock Control, Handle Customer's Complaints
Skills:
Outlet management, Casual dining restaurant operations
Skills:
Decision-making, Leadership, Customer service, Operations management
Skills:
Deposits, Food Quality, Leadership, Compliance, Customer Service, Cashiering, Customer Satisfaction, Scheduling, Marketing, Communication Skills, Performance Appraisal, training staff, Team Building, Inventory
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