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Responsibilities:
. Processing of sales orders, delivery orders, and invoices accurately ad timely
. Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment
. Provide feedback on the efficiency of the customer service process.
. Answer all product-related questions in a polite manner and addressing queries promptly.
. Prepare written and verbal quotations to customers timely and accurately
. Follow up on inquires through communication channels, maintaining strong customer relationships at all times
. Actively promote the Fischer Bell brand to Establish and develop new leads with potential customers
. Support the development of new and existing products
. Bookkeeping of customers transactions, complaints and all necessary records.
. Maintain a professional and positive attitude on all times
. Continuously improve product knowledge and sales skills to provide exceptional service
. Other duties as assigned by management
Outdoor Sales Responsibilities:
. Identifying potential customers and gathering information about their needs and preferences.
. Visiting potential clients at their locations to present products or services, demonstrate features, and explain benefits.
. Establishing rapport and maintaining strong relationships with existing and potential customers to ensure customer loyalty and repeat business.
. Preparing and delivering compelling sales presentations tailored to the specific needs of each customer, highlighting how the product or service can solve their problems or meet their requirements.
Requirements:
.Min. O levels and above
. Ability to handle customers amicably and maintain professional customer service skills
. Excellent oral and written communication skills
. Meticulous and detail-oriented
. Proficient in MS Office application such as Word, Excel
. Class 3 Driving License
. Possess proactiveness and willingness to learn
. Sales Experience Preferred
. Proactive in generating leads
Job ID: 141396677