OrderManagement Specialist for 1 year contract.
JD - Order Management
Responsibility
- Attend to pre-sales enquiries on product availability, lead time and price
- Initiate and follow up new item creation/customer creation in system
- Process sales orders and order amendment in system
- Track, expedite and update customers on order status
- Follow up payment, forwarder details with customers
- Work with factories, warehouses and forwarders to arrange dropship, local and export shipment
- Prepare manual, system invoices and other shipping documents and handle documents filing
- Review LC draft, prepare and collate documents from various factories for LC presentation
- Coordinate with related parties on non-warranty claims
- Communicate and provide timely responses between customer, sales, operation and factory
- Generate and update sales order backlog reports
Requirements
- Excellence communication skills at all levels
- Proven customer service skills and computer literate
- Responsible and reliable with intergrity
- Highly adaptable and great sense or teamwork
- Willingness to learn new skills and open to development
- Willing to work extra hours if required
- Oracle system experience is preferred
- Diploma in business or related fields with minimum of 1-2 years experience
Location: Benoi (Islandwide transport - pick up time is at 7.10am forthose stayed in Punggol or north-east area)
Work Hours: 8.30amto 5.30pm
Budget: $3500 - $3800/month
Completion bonus: 1 month base salary
Interest applicants, pls email updated resume to [Confidential Information]
Jessie Hoe Huey Miin
CEI Reg No. R1103861
EA Lic: 99C4599
