Experience: 12-15 years overall, with 8+ years in SAP SD module and 3+ years in SAP CS module minimum 2 end-to-end S/4HANA implementations as SD lead.
Lead end-to-end O2C design on across SD, customer master, contracts, pricing, billing, and AR.
Configure SAP Customer Service (CS) for service contracts, notifications, service orders, and resource-related billing - integrated with Plant Maintenance.
Harmonise fragmented order types, pricing, and billing into one S/4HANA O2C template and invoicing.
Own cross-module integration with different modules and BTP Integration Suite.
Drive fit-to-standard workshops, playbacks, WRICEFs, and UAT for the full O2C scope.
Manage a blended onshore/offshore team and serve as the single point of accountability to customer's O2C business leadership.
