Order Processing Coordinator (Up to $4K)

2-5 years
3500 - 4000 SGD monthly
7 days ago 2 Applied
Job Description

Job Highlights:

  • 12 months RENEWABLE/CONVERTIBLE contract
  • Up to $4,000/month + 1-month bonus
  • 18 days of annual leave entitlement
  • Gul (Transport provided at CCK, Jurong East, Boon Lay)

Job Responsibilities:

  • Provide guidance, training and support to the customer service team to ensure excellent service delivery.
  • Develop and implement customer service strategies, policies, and procedures that align with the company's objectives.
  • Work closely with cross functional team to align customer service strategies and support company growth.
  • Manage customers complaint and resolved escalated customer/sales complaints and issues.
  • Analyze customer service metrics and KPIs, generate reports and present finding to management.
  • Ensure compliance with relevant regulations and standard.

Job Requirements:

  • Minimum Diploma in Business Admin or equivalent
  • Minimum 5 years of customer service and team management experience or similar function

If you are keen to explore this career opportunity, kindly send a copy of your resume to [Confidential Information] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446

EA License No: 16C8261

People Also Considered

Career Advice to Find Better