operations supervisor

• Communicate with respective Event management Manager / Executive to fully understand guests requirements
• Setup the balroom decorations and execute floor plan.
• Ensure that all function rooms are set up in accordance to the Banquet Event order
• Engage and coordinate with the meeting organizers to ensure that all pre-requested, including last minute requests are handled appropriately
• Attend to members complaints, problems, or situations. Take prompt and corrective action to achieve the highest degree of guest satisfaction.
• Control staffing and casual labour cost, ensuring that work hours per deployed staff is properly utilized
• Ensure cleanliness of function rooms and banquet areas at all times.
• Assist in table setup and preparations before the event begins.
• Handle adhoc special projects and assignments as assigned by Assistant Director, F&B.

Job Requirements

• Able to do shift work and work on weekends (6 day work week)
• must be able to lift all the heavy event required eqipments. so prefreby a male candidate with strong fitness backgroud.
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment
• Communicates with fluency in English
• must hold a diploma/digree or equiliant in any service related sector.