This hire is responsible for coordinating the bank's operational resilience efforts, including the execution of Business Continuity Management (BCM) framework, Outsourcing and Third-Party Management controls, and ensuring compliance with regulatory and internal governance standards. This role is critical to ensure the bank's ability to respond to and recover from operational disruptions effectively while meeting regulatory and policy obligations.
Key Responsibilities
- Will report to and provide support to Head of Operations in driving the integration of operational resilience practices across the business-as-usual activities and strategic initiatives within the organisation.
- Execute and maintain the operational resilience framework, ensuring it is embedded into day-to-day operations and aligned with MAS regulatory requirements and expectations Facilitate and coordinate Business Continuity Planning (BCP), ensuring annual tests, attestation, and scenario exercises are conducted timely
- Facilitate and coordinate Business Continuity Planning (BCP), ensuring annual tests, attestation, and scenario exercises are conducted timely
- Coordinate outsourcing and Third-Party Management processes, including risk assessments of the outsourced / third-party arrangement, operational due diligence and ongoing monitoring
- Monitor and ensure timely execution of regulatory deliverables and fulfilment of operational obligations, both internal and external
- Engage stakeholders across business lines, Technology, Risk, Legal and Compliance to operationalize resilience policies and close identified control gaps.
- Track and report operational resilience metrics, issues and progress to governance committees
- Prepare and coordinate materials for regulatory inspections, internal audits, and senior management briefings, ensuring operational readiness.
- Assist in incident management and post-incident reviews, ensuring lessons learned are embedded into resilience strategies
Pre-requisites
- Bachelor's degree in business, Risk Management, or a related field
- 3-5 years experience in Operational Resilience, BCM, Third Party Risk or Operational Risk in a banking or financial services environment
- Strong knowledge of regulatory expectations (e.g., MAS Outsourcing Guidelines, Business Continuity Management Guidelines, etc) and governance frameworks
- Proven ability to coordinate stakeholders, drive execution, and follow through on deliverables
- Strong organisational and project management skills, capable of handling multiple priorities
- Excellent written and verbal communication skills, with attention to detail
- Proficiency in risk assessment methodologies, control monitoring, and reporting
We recognise potential, whoever you are
Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics
