Operations Planning Manager / Client Relationship Manager /

Role Description

This is a part-time, on-site role for an Operations Planning Manager / Client Relationship Manager. The role focuses on aligning operational planning with client needs to ensure efficient service delivery and long-term client satisfaction. Key responsibilities include developing operational plans, coordinating workflows, and managing client relationships to support business growth. The position also involves monitoring performance metrics, identifying process improvements, and ensuring that client expectations are met through effective execution. In addition, the role requires analyzing data, preparing reports, and collaborating with internal teams to deliver solutions that align with organizational objectives and client requirements.

Qualifications

• Strong understanding of operations planning and client relationship management

• Ability to develop and implement efficient workflows and service strategies

• Excellent communication, negotiation, and interpersonal skills

• Strong organizational and time management abilities

• Analytical thinking with problem-solving capabilities

• Ability to manage multiple priorities in a dynamic environment

• Proficiency in data analysis, reporting tools, and performance tracking

• Customer-focused mindset with attention to detail

• Bachelor's degree in Business Administration, Operations Management, or a related field

• Adaptability and ability to thrive in a fast-paced work environment