Operations Officer

Responsibilities:

• Daily Allocation of taxis / PHC vehicles to hirers, new or existing hirer replacement.
• Ensure daily processing of hiring out of taxis / PHC cars with target to increase revenue fleet.
• Manage the incentives and rebates payout to driver.
• Propose and participate in User Acceptance Testing of Fleet Management System enhancements
• Generate and prepare reports on scheduling and allocation of vehicles - taxis & PHC
• Monitor and answer drivers enquiries thru DRO emails / calls and also walk in drivers queries.
• Any other ad-hoc duties assigned

Requirements:

• Diploma or equivalent qualification
• Proficiency in MS Office to prepare reports / presentation slides
• Prior experience in Customer Service or Operations
• Excellent Interpersonal and Communication skills (verbal and written)