OPERATIONS & MERCHANDISING EXECUTIVE

We are seeking an enthusiastic and motivated professional to join our team as an Operations & Merchandising Executive. This role is the backbone of our retail operations, bridging the gap between our suppliers and our retail showrooms. You will play a critical role in supporting sales, streamlining order fulfillment, managing inventory, and ensuring our product quality remains exceptional.

Job Responsibilities:

• Coordinate daily operational processes to ensure smooth order fulfillment, inter-store transfers, and warehouse efficiency.

• Monitor stock levels across all locations to optimize turnover, minimize aging stock, and manage procurement.

• Assist in product portfolio development, execute in-store promotions, and provide administrative support to the retail team to drive sales.

• Conduct inspections on furniture, sofas, and mattresses to ensure all goods meet our strict quality standards.

• Act as the primary liaison between suppliers, warehouse staff, customer service teams, and retail stores to resolve operational bottlenecks.

• Generate sales analysis reports, maintain accurate inventory records, and track supply chain performance.

Qualifications & Experience:

• Diploma or Degree in Business Administration, Retail Management, Marketing, or a related field. (Relevant work experience may be considered in lieu of a degree).

• 2- 5 years in retail operations, sales administration, or procurement. Prior experience in the furniture or home furnishings industry is a significant advantage.

• Advance skills in MS Office (specifically Excel for data analysis). Experience with POS, CRM, or inventory management systems (e.g. Accpac) is highly preferred.

• A strong interest or background in furniture construction (wood, upholstery, foam/spring systems) and quality control.

• You take pride in documentation, reporting, and maintaining accurate records.

• Able to navigate supply chain delays or retail customer issues with a calm and logical approach.

• Comfortable coordinating with diverse stakeholders, from warehouse personnel to high-end retail staff.

• Capable of multitasking in a fast-paced retail environment while meeting tight deadlines.

Additional Informations:

• Work location at Sungei Kadut area

• 5 day work week (8am to 5.30pm)

• Transport provided to & fro at Yew Tee MRT.

Why Join Us

• A hands-on role with the opportunity to influence product strategy and operational efficiency.

• A collaborative work environment within a growing retail business.

• Opportunity to develop expertise in the furniture and home interior industry.