Key Responsibilities
- Warehouse Management
- Oversee day-to-day warehouse operations, including receiving, storage, picking, and dispatch.
- Ensure proper stock handling, labeling, and organization to maintain inventory accuracy.
- Monitor warehouse performance and implement continuous improvement strategies.
- Logistics & Distribution
- Plan, schedule, and optimize delivery routes and trips to ensure timely distribution with cost efficiency.
- Supervise the logistics team and third-party transport providers to meet delivery KPIs.
- Resolve transportation issues and ensure compliance with safety and regulatory requirements.
- Inventory Control
- Maintain accurate stock levels and implement procedures to prevent stock-outs.
- Monitor and manage inventory aging to reduce and prevent stock obsolescence.
- Coordinate regular stock counts and reconciliations.
- Team Leadership & Development
- Lead, train, and mentor warehouse and logistics staff to ensure high performance and accountability.
- Foster a safety-first culture and uphold operational standards and protocols.
- Reporting & Analysis
- Track and report key operational metrics including delivery trip efficiency, cost per delivery, stock-out frequency, and inventory aging.
- Provide actionable insights to senior management for operational planning and improvements.
Key Performance Indicators (KPIs)
- Number of trips delivered per period with adherence to cost benchmarks
- Zero or minimal stock-outs across all product categories
- Reduction and control of inventory obsolescence
- On-time delivery rate
- Warehouse accuracy and productivity metrics
- Inventory turnover ratio
Qualifications & Experience
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 5+ years of experience in warehouse and logistics management.
- Strong leadership and team management skills.
- Proficiency in inventory management systems (e.g., SAP, NetSuite, or similar ERP).
- Excellent problem-solving and organizational abilities.
- Strong communication and stakeholder management skills.
Preferred Skills
- Experience implementing cost-saving initiatives in logistics or warehousing.
- Familiarity with lean warehousing practices and process optimization.
- Certification in supply chain (e.g., CSCP, APICS) is a plus.
