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Operations Manager | Shopping Mall Operations (Retail Focus Essential)

5-7 Years
SGD 6,000 - 7,500 per month
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  • Posted 2 days ago
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Job Description

Company Overview

GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. strives to be the leading specialist in delivering quality talent for Real Estate, Property, Development, and Construction sectors with a holistic approach.

Job Summary

Our client is looking for you to lead day-to-day operations of a major shopping mall and mixed-use asset, managing M&E systems, tenant coordination, and asset improvements to enhance operational performance and tenant experience.

Responsibilities

  • Oversee daily operations of a large-scale retail-led development to ensure smooth functioning and tenant satisfaction
  • Manage building services and M&E systems to maintain uptime, regulatory compliance, and optimal performance
  • Lead internal teams and external contractors to deliver effective facilities management and maintenance services
  • Serve as the primary contact for retail tenants, coordinating fit outs, handovers, and ongoing tenant relations
  • Drive operational improvements and support asset enhancement projects to increase asset value and efficiency
  • Ensure compliance with statutory regulations, safety standards, and standard operating procedures (SOPs)
  • Manage budgets, service contracts, and vendor performance to optimize cost efficiency and service quality

Required competencies and certifications

  • Minimum 5 years of experience managing shopping mall or retail-led mixed-use assets
  • Proven background in property ownership, development, or property management companies
  • Demonstrated expertise in managing retail tenants and fit out processes
  • Strong working knowledge of building services and mall operations
  • Ability to lead teams and engage directly with stakeholders in a confident, hands-on manner

Preferred competencies and qualifications

  • Degree in Building Services, Engineering, Estate Management, or a related field

Other Information

  • Opportunity to own a high-profile retail asset with visible impact on operations and tenant experience
  • Exposure to asset enhancement and value-add initiatives with strong long-term career progression

Contact: [Confidential Information] for confidential discussions

Data collected will be used for recruitment purposes only, in accordance with the Personal Data (Privacy) Ordinance. Only shortlisted candidates will be notified.

More Info

Job ID: 149760387