Operations Manager (Remittance)

We are looking for a responsible and experienced individual to oversee the daily operations of our remittance and money changing business.

This role focuses on ensuring smooth day-to-day operations, maintaining compliance, and delivering a reliable and professional customer experience.

What You'll Be Doing

. Oversee daily operations of the outlet, ensuring efficiency and accuracy

. Manage remittance transactions and foreign exchange services

. Ensure compliance with regulatory requirements and internal procedures

. Supervise and guide staff to maintain service standards

. Handle customer enquiries and resolve issues professionally

. Monitor cash flow, transactions, and reporting

. Maintain proper documentation and operational records

Who This Is Suitable For

. Experience in remittance, money changing, or financial services

. Familiar with compliance and regulatory requirements (e.g. AML/KYC)

. Strong sense of responsibility and attention to detail

. Able to manage operations independently

. Good communication and problem-solving skills

. Leadership experience is preferred

What You Can Expect

. Stable and structured working environment

. Opportunity to take on a key operational role

. Competitive salary based on experience