Operations Manager (Project Forwarding)

6-8 years
2 days ago
Job Description

Job Detail

  • Job Reference M8784

Job Description

  • Create, formulate, oversee, and execute local operational strategies and guidance for freight forwarding teams covering all aspects of importing, exporting, and cross-trade shipments.
  • Establish and oversee key performance indicators (KPIs) to ensure efficient operational performance.
  • Ensure adherence to all relevant laws and approved best practices.
  • Cultivate strong client relationships at a senior level and take responsibility for delivering customized end-to-end solutions to secure profitable business.
  • Sustain existing customer connections.
  • Prepare and present comprehensive responses to bids and tenders, with a focus on meeting customer needs and leveraging the brand and competitive advantages.
  • Foster a company-wide culture of continuous improvement in quality, compliance, safety, technical expertise, and security.
  • Actively promote the company through industry events, marketing initiatives, customer development opportunities, international travel, and more.
  • Maintain up-to-date market insights and competitor information.


  • A minimum of six years of experience in Operations Management within the Freight Forwarding and Shipping industry, with a preference for substantial involvement in Project Forwarding for major industrial construction projects in sectors such as Oil, Gas, Petrochemical, and Mining.
  • Proficiency in managing freight across multiple modes of transportation, coupled with a strong ability to negotiate favorable pricing and terms.
  • Demonstrated expertise in handling complex logistics operations.
  • Effective team player with the capacity to collaborate successfully with overseas offices, service providers, vessel operators, and other relevant parties.
  • Possesses strong numerical skills, attention to detail, and organizational prowess, capable of meeting deadlines and achieving targets.

Focusing mainly in the Shipping, Trading, Marine, Offshore and Oil & Gas sector, Direct Search Global is a specialist recruitment company that provides staffing solutions to niche vertical markets where most recruiters are unable to service effectively. Our approach is to provide a focused, straight-forward and no-nonsense recruitment solution to our clients and candidates. In order to connect better with our clients and candidates, Direct Search Global is made up of a team of specialist recruiters coming from diverse but relevant background. They used to be seafarers, naval architects, ship brokers, surveyors, commodity traders, industry experts or experienced recruiters.