Job Summary:
The Operations Manager will be responsible for the strategic oversight and execution of facilities management services across assigned developments. This includes leading and supervising a multidisciplinary team and ensuring operational compliance, client satisfaction, and adherence to regulatory requirements under the BMSMA (2004).
Key Responsibilities:
- Lead and supervise Building Managers, Property Executives, Property Officers, technical, and maintenance staff across multiple projects.
- Plan, coordinate, and conduct Annual General Meetings (AGMs) and Council meetings for assigned MCSTs.
- Ensure compliance with the Building Maintenance and Strata Management Act (BMSMA) and other relevant authorities.
- Maintain strong client and stakeholder relationships through timely communication and professional service delivery.
- Oversee and review preventive and corrective maintenance works.
- Manage vendor contracts, procurement, and performance.
- Monitor site operations to ensure high service standards, safety, and cost-effectiveness.
- Prepare and present operational and financial reports for council/client review.
- Drive continuous improvement initiatives and best practices across all sites.
- Any ad-hoc tasks assigned by immediate supervisor.
Requirements:
- Diploma/Degree in Facilities Management, Building Services, Real Estate, or a related discipline.
- Minimum 5 years of experience in facilities/property management, including team leadership experience.
- Strong knowledge and working experience with BMSMA (2004), especially in MCST and AGM/Council matters.
- Excellent leadership, interpersonal, and communication skills.
- Able to supervise & lead a team
- Proficient and knowledgeable with the usage of MS-Office (Word, Excel, Power Point,Outlook)
- Strong problem-solving and decision-making abilities.
- Relevant certifications (e.g. Fire Safety Manager, Green Mark, WSQ) are an added advantage.
Perks and benefits
- Company Vehicle (car) provided
- Petrol Reimbursed
- Medical Benefit
Interested applicants must have the pre-requisite relevant qualification/experience 5 years in the respective positions. Please provide detailed resume stating current and expected salaries to: [Confidential Information]
