Operations Manager is responsible for overseeing the day-to-day operations of the company to ensure efficiency, productivity, and quality. This role involves strategic planning, process improvement, team leadership, and collaboration with cross-functional teams to drive organizational goals.
Key Responsibilities:
- Oversee and manage daily operations across departments to ensure seamless business processes.
- Develop and implement operational policies and procedures.
- Monitor and analyse performance metrics to drive continuous improvement.
- Manage budgets, resource allocation, and cost control measures.
- Coordinate with department heads to align operational activities with business objectives.
- Ensure compliance with legal, regulatory, and safety standards.
- Lead, mentor, and develop staff to build a high-performing operations team.
- Identify and mitigate risks to operational efficiency.
- Evaluate vendor performance and manage supplier relationships.
- Prepare reports and present operational insights to senior management.
Qualifications:
- 5+ years of proven experience in an operations management or similar role.
- Strong leadership and organizational skills.
- Excellent analytical and problem-solving abilities.
- Proficiency in operations software/tools (e.g., ERP systems, MS Office Suite).
- Strong interpersonal and communication skills.
