Operations Manager, Data Centre

Be a part of something BIG!

Lead day-to-day operations of the data centre, ensuring reliable, secure, and efficient infrastructure to support high-density workloads. This role oversees facility operations, team management, and vendor coordination to maintain 24/7 operational readiness.

Key Responsibilities

• Lead and manage daily data centre operations.
• Oversee and develop the data centre operations team.
• Ensure continuous (24/7) operational readiness, incident response, and service reliability.
• Establish and maintain operational procedures, including emergency response and maintenance protocols.
• Manage data centre infrastructure (power, cooling, environmental systems, and physical facilities).
• Monitor capacity (power, cooling, space) and plan for infrastructure growth.
• Coordinate maintenance, upgrades, and vendor activities to minimize operational risks.
• Ensure compliance with safety regulations, security policies, and operational standards.
• Oversee asset management, documentation, and infrastructure inventory.
• Collaborate with engineering teams on deployment, troubleshooting, and lifecycle management of systems.
• Track performance metrics, incidents, and operational reporting.

Requirements

• Bachelor's degree in a relevant field or equivalent practical experience.
• At least 12 years of experience in data centre operations, including 3 years in a leadership role.
• Experience managing mission-critical infrastructure and vendor operations.
• Strong understanding of data centre systems (power, cooling, environmental controls).
• Proven team leadership, communication, and stakeholder management skills.
• Ability to manage operational priorities in a 24/7 environment.

Preferred Experience

• Exposure to high-density or hyperscale computing environments.
• Familiarity with liquid cooling, power distribution, and facility monitoring systems.