Operations Manager

About CAD-IT:

Established in Singapore in 1991, our vision is to be the preferred Industry 4.0 partner to our valued customers and a key global contributor to the successful use of innovation and technology. Our mission is to provide world-class Industry 4.0 solutions, thereby helping our customers and their supply chains achieve greater innovation, quality, productivity, reduced costs and time-to-market, whilst being good stewards of the resources that are entrusted to us.

About the Role:

We are seeking a proactive and detail-oriented Senior Operations to provide executive assistance when needed to Chief Operating Officer. This role is ideal for someone who understands operational efficiency and familiar with B2B SaaS sales processes. As part of this role, you will optimize business operations and coordinate meetings across different countries. If you have a structured mindset, thrive in a dynamic environment, and enjoy problem-solving, this role is for you!

Key Responsibilities:

1. Operations & Business Process Optimization

• Identify process gaps and work cross-functionally to implement operational improvements.

• Support internal teams in executing business strategies for enhanced productivity.

• Familiar with sales and order fulfilment processes and CRM tools like Sales force.com and Monday.com to identify improvement opportunities.

• Track revenue performance and identify risks and opportunities.

• Work closely with Sales and Delivery teams to improve execution.

• Assist in key growth and transformation projects.

• Conduct analysis and prepare materials for leadership.

• Provide insights and recommendations to support decision-making.

• Highlight gaps and propose corrective actions.

2. Executive Assistance & Coordination

• Assist COO with administrative and operational tasks when required.

• Organize and coordinate global monthly and quarterly management meetings.

• Maintain structured documentation and track key business actions from meetings.

Requirements:

• 3-5 years of experience in operations, finance, or business administration.

• Experience in an SME with exposure to MNC-level operations is preferred.

• Strong organizational skills with the ability to streamline processes.

• Excellent communication and stakeholder management skills.

• Ability to work independently while supporting multiple teams.

• Proficiency in Microsoft Office (Excel, PowerPoint) and financial tools is a plus.

• Exposure to CRM tools, like Salesforce.com and Monday.com

What would you get

• Training and Development

• Discretionary Yearly Bonus

• Medical & Insurance Benefits

CAD-IT rewards employees in various ways based on their role, contribution and performance. We believe in training and developing our employees to help them achieve their fullest potential.