Operations Manager (Automotive)

An Automotive Operations Manager oversees and directs all operational activities within an automotive company, ensuring smooth, efficient, and profitable operations. This role involves managing service departments, dealerships, or manufacturing facilities, coordinating with various teams, and implementing strategies to enhance productivity, quality, and customer satisfaction.

Key Responsibilities

. Oversee and lead all aspects of vehicle logistics, including movements between outlets, inspections, and handovers.

. Supervise and support the Operations Executive team in daily functions and performance targets.

. Develop and implement operational procedures to optimize efficiency and vehicle readiness.

. Ensure compliance with company standards for vehicle condition, documentation, and customer satisfaction.

. Monitor operational KPIs and prepare regular performance and inventory reports for senior management.

. Liaise with internal departments (sales, service, marketing) to align cross-functional activities.

. Drive continuous improvements in operational workflows, reporting tools, and logistics planning.

. Manage and resolve escalations, discrepancies, or urgent issues proactively.

. Any other ad hoc duties assigned.

Job Requirements

. Diploma or Degree in Business Administration, Operations Management, Logistics, or a related field.

. At least 5 years of experience in automotive operations, logistics, or related industry, with supervisory or managerial exposure.

. Strong leadership, people management, and problem-solving skills.

. Excellent organizational and multitasking abilities under tight deadlines.

. High attention to detail, especially in inspections, documentation, and compliance.

. Proficient in Microsoft Office (Excel, Word, PowerPoint) knowledge of inventory or fleet management systems is a plus.

. Strong communication and stakeholder management skills.