Operations Lead, APAC

ROLE OVERVIEW:

The Smalls is looking for someone with a complimentary mix of skills to lead the operations side of the business in APAC. Ideally someone who has worked in a Senior Producer or Executive Producer role previously or comes with a deep understanding of the production process.

They will be responsible for financial health and operational smoothness across the APAC office; taking an active role in business development whilst also being able to prepare sustainable project budgets and manage their margins and workflows tightly. 

They should have a good understanding of how small film agency businesses operate, have confidence and accuracy with forecasting and be comfortable working alongside senior leadership to set and manage company budgets throughout the year.

They should be experienced in creative planning, film operations, post-production pipelines, and ideally come with a database of local crew & supplier contacts.

They should also be comfortable with client handling and being the face of The Smalls in  new business meetings, pitches, ongoing projects and just generally at various touch points across the business.

The role will be based in the Singapore office. The Smalls operates a WFH setting, with co-working passes if needed and regular meet ups. 

KEY RESPONSIBILITIES:

• Contribute to business development and commercial strategy. 
• Manage sales pipelines from initial outreach through to contract.
• Work closely with our creative team to develop tailored pitches and proposals.
• Lead as project manager/client point person on projects alongside accounts team.
• Respond to incoming briefs with commercial, operational, and production strategies to help win briefs
• Manage the APAC company budget as well as track project margins and project scopes from $30k to $500k+.
• Oversee end-to-end delivery, balancing project profitability, quality of work and client satisfaction
• Identify potential bottlenecks, budget overruns, or timeline slips across APAC projects and help fix them when needed.
• Build trusted, long-term partnerships with brand leads.
• Oversee agency supplier relationships.
• Liaise with legal & payroll teams in APAC & Malaysia for Employee contracts
• Oversee and review project contracts & budgets
• Proactively identify and engage prospective brand clients, alongside all members of team. 

IDEAL ATTRIBUTES

• Expertise in film and agency operations, P&L management, contract negotiation, and profitable budgeting.
• Comfortable working with a small team, being able to multitask, get stuck in and cover for various departments when things get busy
• Technical knowledge of live-shoots and post-production pipelines.
• Comfortable in working with the team to build new business and expand client accounts.
• Ability to lead on creative projects from an operational POV, overseeing producers, PM's and all roles in the chain.
• Resolving commercial or operational issues before they impact clients.
• Confident approaching brands directly and building relationships from scratch.
• A strong communicator with excellent presentation and negotiation skills.
• Commercially minded, self-motivated and results-driven.
• Organised, proactive and comfortable managing multiple opportunities at once and working independently as part of a small team. 

WHAT WE CAN OFFER YOU

• 21 days Holiday
• Competitive salary 
• Remote working (1 day a week meet up or when required attend in person)
• Health care

To apply, please send your CV along with a short covering letter outlining your relevant experience and any existing brand relationships or sector expertise to [Confidential Information]