Operations & Integration Specialist

We're hiring someone to keep our operations running smoothly - building systems, bridging teams, and making sure nothing falls through the cracks.

What you'll do:

Build and maintain SOPs for sales, delivery, and production workflows

Coordinate daily handoffs between the sales and delivery teams

Set up automations and AI tools to reduce manual work

Support account managers with client management processes

Track operational metrics and flag blockers to leadership

You're a fit if you:

Have experience in operations or project coordination

Can build processes from scratch, not just follow existing ones

Communicate well across different teams

Are comfortable with tools like Notion, Airtable, Slack, or similar

Work fast, stay organised, and adapt quickly

Have an interest in AI tools and automation

Tools: Slack, Notion, Airtable, Google Drive, automation tools