Operations Executive

Job Scope

• Lead and manage Regent's last mile transport fleet.
• Lead and manage drivers to achieve departmental objectives.
• Ensure vehicle road serviceability and maintenance.
• Ensure all orders are delivered and/or collected on time in full load.
• Maximise entire fleet utilization
• Track, monitor and manage serviceability of fleet and their related cost.
• Responsible for transport activities including onboarding, dispatch, loading, unloading, delivery, returns, track and trace.
• Planning, organizing, and managing team members to ensure work is completed and consistent with the company's standards.
• Lead investigations to verify and resolve customers complaints.
• Deliver KPI targets for transport, including work productivity, overtime, and safety.
• Manage outsourced vendors to ensure full compliance of all agreed SLAs.
• Lead the monthly business review with outsourced vendors and police corrective actions and preventive actions plan.
• Suggest, recommend, develop, and implement continuous improvements plans for the operations.
• Work collaboratively with internal and external stakeholders to achieve operations effectiveness and customers satisfaction.
• Tabulate reports, analyse and update findings of reports.
• Review impact of operational changes and their corresponding effects on routing, modes, volumes and other stakeholders
• Ensure workplace safety in LMD.
• Recruit, mentor, coach, and lead team members to ensure manpower continuity.
• Any other duties as assigned by Reporting Officer.

Requirements

1. Able to commit to 5.5 days work week
2. Any Diploma qualifications or equivalent
3. Minimum 2 years working experience
4. Preferably stay in the west with class 3 driving licence
5. Fresh school leaver can be considered