OPERATIONS EXECUTIVE (MEDICARE)

Key Responsibilities
. Ensure timely and safe transportation of patients to and from healthcare facilities.
. Coordinate with hospitals, clinics, nursing homes, and internal departments for transport requests.
. Monitor fleet readiness, maintenance, cleanliness, and compliance with regulatory and safety standards.
. Maintain updated records for drivers, vehicles, and transport logs (e.g. trip sheets, checklists, patient information).
. Support the recruitment, onboarding, and rostering of drivers and attendants.
. Investigate incidents, accidents, and delays, and report to management with proposed solutions.
. Ensure compliance with healthcare regulations, transport licensing, and company SOPs.
. Assist in developing operational strategies to improve service delivery and customer satisfaction.
. Prepare and submit regular reports on transport activities, KPIs, and resource usage.
. Coordinate procurement of supplies (e.g. PPE, stretchers, wheelchairs) and manage inventory.

Requirements:
- Bachelor's degree in Business, Marketing, Logistics, or a related field.
- At least 1 years of experience in business development, sales, or a related role within the logistics, transportation, or supply chain industry.
- Strong communication, negotiation, and relationship-building skills.
- Ability to work in a fast-paced environment and meet sales targets.