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Operations Executive (E-Commerce)

1-4 Years
SGD 2,800 - 3,200 per month
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Job Description

About Us

Butterfly 3D Space is a Singapore-based company specialising in the distribution of 3D printer filaments and a range of plastic products. Our products are sold through major e-commerce platforms such as Shopee and Lazada, with an exciting company website in the pipeline.

We are a lean and fast-growing team looking for driven individuals who are hands-on, responsible, and eager to grow together with the business.

Role Overview

We are looking for an Operations Executive (E-Commerce) to join our team. In this role, you will be the backbone of our online sales operations - managing product listings across marketplaces, fulfilling orders, and providing a great experience for both our online and walk-in customers. As our business grows, you will also play a key role in supporting the launch and management of our own company website.

Employment Details

Employment Type: Full-Time

Working Days: Monday - Friday (half day off on one weekday) + Saturday (half day)

Work Schedule: 5-day work week equivalent

. Saturday: Half day (order dispatch)

. One weekday: Half day off (in lieu)

Salary: SGD $2,800 - $3,200 (commensurate with experience)

Work Location: Singapore (Office / Warehouse)

Key Responsibilities

E-Commerce & Marketplace Management

. Create, update, and maintain product listings on Shopee, Lazada, and other platforms.

. Optimise listing content including titles, descriptions, images, and pricing to maximise visibility and conversion.

. Monitor and respond to customer enquiries, reviews, and messages on marketplaces in a timely manner.

. Assist in the planning and execution of marketplace campaigns and promotions.

. Support the setup and ongoing management of the company's website when launched.

Order Fulfilment & Dispatch

. Pick, pack, and prepare online orders for dispatch accurately and efficiently.

. Coordinate with courier and logistics partners to ensure timely delivery.

. Attend Saturday afternoon (after 2pm) to process and dispatch weekend orders.

. Maintain a clean and organised packing and storage area.

Customer Service

. Attend to walk-in customers at the office/warehouse who wish to purchase products offline.

. Provide a professional and friendly customer experience across all touchpoints.

. Process offline transactions and issue receipts/invoices as required.

General Operations Support

. Assist with basic inventory tracking and stock replenishment alerts.

. Support ad-hoc administrative and operational tasks.

. Contribute ideas for improving e-commerce operations and customer experience.

Requirements

Essential

. Minimum GCE O Level or equivalent Diploma holders preferred.

. Strong attention to detail and good organisational skills.

. Able to work independently and manage tasks efficiently.

. Good communication skills in English (both written and spoken).

. Physically able to handle packing and movement of products.

. Applicants must be eligible to work in Singapore without company sponsorship.

Advantageous (Not Required)

. Prior experience managing Shopee, Lazada, or other e-commerce marketplaces.

. Familiarity with Shopify or similar website platforms.

. Background in e-commerce, retail, or logistics.

. Basic knowledge or interest in AI tools for content creation or operational efficiency.

What We Offer

. A structured 5-day work week with a predictable schedule.

. Opportunity to grow with an expanding business across e-commerce and offline channels.

. Exposure to a diverse range of products and business operations.

. A small, collaborative team environment where your contributions are visible and valued.

Application
Interested applicants may apply with a detailed resume through the platform or send in your resume to [Confidential Information]

We regret that only shortlisted candidates will be notified.

More Info

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Job ID: 147011785

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