Operations Executive

About the role
As an Operations Executive, you will support the day-to-day deployment of security personnel, ensuring smooth manpower planning, accurate records, and timely coordination across sites. This role is key in maintaining operational efficiency, cost control, and compliance standards.

You'll work closely with supervisors, ground officers, and HR to keep operations running reliably, especially in a fast-moving environment with frequent changes.

Key responsibilities

Daily Deployment Coordination

• Assist in preparing and updating daily deployment rosters based on manpower availability and site requirements

• Coordinate with officers and supervisors on attendance, shift changes, and urgent redeployments

• Track last-minute absences (leave, MCs, call-outs) and ensure systems or records are updated accurately

• Follow up with ground teams to resolve and report any deployment discrepancies

Budgeting & Cost Support

• Collate attendance and overtime data to support manpower cost tracking

• Maintain accurate deployment records to ensure payroll and billing accuracy

• Flag excessive overtime or inefficient manpower utilisation to supervisors

Administrative Support

• Assist with onboarding processes, including documentation, uniform issuance, and deployment briefings

• Maintain up-to-date staff records (licenses, certifications, training logs)

• Coordinate with HR on attendance matters, absences, and minor disciplinary tracking

Compliance & Documentation

• Support preparation of site folders, SOPs, and audit documentation

• Ensure licenses, site logs, and incident reports are properly maintained and up to date

• Assist in data preparation for audits and inspections (e.g. PLRD or client requirements)

Communication & Coordination

• Relay urgent deployment updates between site teams and operations

• Support internal communications such as group updates and manpower movements

• Escalate unresolved operational issues to the Manager in a timely manner

What we're looking for

• Strong coordination and organisational skills

• Detail-oriented with the ability to manage multiple tasks simultaneously

• Comfortable working in a fast-paced, operations-driven environment

• Good communication skills when dealing with ground staff and stakeholders

• Proficiency in Excel or similar tracking tools is an advantage

Ready to Join Our Crew If this sounds like your kind of adventure, we'd love to chat!

Don't wait! Apply now to find out more and embark on your exciting new Operations journey with us!