Operations Executive (Admin)
Job Description
To manage the academy's front desk daily and perform a variety of administrative and clerical tasks. Inclusive of the receptionist role, you are the academy's first point of contact. You ensure that the front desk welcomes guests positively and executes all administrative tasks to the best quality standards.
The operations executive will also be involved in serving the VIP guests lunch/coffee time.
Job Responsibilities
- Handles administrative tasks for daily campus operations.
- Maintain accurate updates for various files, listings, and records.
- Pick up calls and effectively forwarding of inquiries and assist walk-in customers and direct them to the relevant department.
- Ensuring all Warm Welcome Signages for VIP visits are prepared prior to arrivals and weekly classroom allocations slides are updated and projected.
- Manage the set-up & clean-up of event reception/seminar, etc.
- Arrangement of Courier Services for any delivery and pick-up required.
- Opening of the daily mail, sorting out mail & Submission to Finance
- Plan and procure logistics materials under the operations department. (Stationery, laundry, cleaning materials etc.)
- Name and Foot Tags/cards requisition for event purposes.
- Coordinate Photocopier servicing and toner replenishment.
- Coordinate routine laundry servicing.
- Serving EXCO lunch and any VIP lunch.
- Manage various periodic inventory lists for all Operation dept's logistics.
- Assist the operations manager with liaising with the supplier/contractor for facility maintenance.
- Manage all document filings for suppliers/contractors matters.
- Assist the operations manager in verifying invoice details according to all outsourcing staff arrangements and repair work arrangements.
- Updating the Facilities maintenance log.
- Updating various log sheets and record sheets for campus operations.
- Assist the operations manager with proposal papers for Finance/EXCO
- Assist the operations manager with any compliance documentation.
- Assist inquiries regarding preparing lab requirements.
- Learn and cultivate leadership values and habits.
- Acknowledge and adopt managerial work values.
- Communicate and liase with IT Vendor
- Perform any other ad-hoc duties assigned by Operation Manager
Job Requirements
. Able to work 5 days a week.
. Relevant experience in IT / Customer Service & Basic F&B Service
. Scheduled for weekends duties (opening closing/shift) on a rotation basis.
. Experience in guest relation responsibilities.
. Proficient in Microsoft Office.
. Good management of document filings.
. F&B experience is an advantage.
