Operations Director

Key Highlights

• Lead holistic operational strategy and execution across academic, research, and administrative functions

• Drive organisational transformation, process excellence, and cross-functional integration

• Strategic advisor to senior leadership in shaping blueprint long-term institutional success

Roles & Responsibilities

• Strategic Leadership & Planning: Lead the planning and execution of organisation-wide strategic initiatives, translating vision into actionable outcomes.

• Organisational Effectiveness & Change: Drive operational transformation by streamlining administrative structures, enhancing service delivery models, and standardising processes across the ecosystem.

• Governance, Risk & Compliance: Ensure adherence to organisational policies and regulatory requirements, while strengthening internal controls and advising leadership on governance matters

• Operations & Financial Stewardship: Oversee budgets, grants, procurement, and resource allocation, while identifying opportunities for operational efficiencies and continuous improvement

• Advisory to Leadership: Act as a trusted advisor to senior leadership, influencing decision-making on institutional effectiveness, risk, and strategic priorities.

Key Requirements

• Bachelor's degree with a preference for postgraduate qualifications in Management, Public Administration, or related disciplines.

• Over 20 years of work experience, of which minimally 10 years of progressive leadership experience in higher education or large, complex organisations.

• Proven track record in leading cross-functional teams and driving organisational transformation.

• Demonstrated ability to influence stakeholders and build partnerships in matrix environments.

• Experience managing large-scale strategic initiatives and operational frameworks.