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Operations / Customer Service Officer

2-4 Years
SGD 3,200 - 3,600 per month
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  • Posted 11 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Job Highlights

  • Career growth and development opportunities
  • Work benefit package and allowance
  • Ambience working environment, AWS

Job Description

  • Responsible for managing and coordinating both Sea and Air shipments
  • Coordination and resolves shipment issues
  • To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pick up / delivery of the shipments
  • Ensure customer requirements meet, prompt updates on their shipments and documentation accuracy and precise
  • Ensure month-end closing complete timely
  • Ensure all shipments handle in detailed, accurate and timely manner
  • Effectively follow up with airlines, carriers, NVOCC and overseas offices on any short-landed, damaged or any discrepancy cargo
  • Answering to customer's inquiries and handling customer's complaints in tactful manner
  • Prompt response within deadline in quotation submission to agents and customers
  • Any other adhoc task assigned by Team Leader and/or General Manager


Qualification

  • Candidate must possess at least O'Level,
  • Certificate in Lifting Supervisor / Riggerman / Signalman / CSOC / OPSOC is a PLUS

Relevant skills and qualifications include experience with logistics and supply chain, and a demonstrated track record of successful service operations, attendance as well as references.

Additionally, proficiency in logistics software and system is a plus

Requirements

  • Min. 2 years experience, knowledge in freight forwarding, import and export, OOG, DGR procedures and permits declaration
  • Experience in handling Project shipments is a PLUS
  • Excellent communication and interpersonal skills.
  • Team player
  • Able to start immediately or on a short notice
  • Singaporean and PR only

More Info

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Job ID: 137574723