Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy
Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes
Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team
Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis
Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient
Assist in ad hoc projects and tasks
Requirements
CAN-DO attitude
Ability to work independently as well as within a team in a fast-paced environment
Ability to demonstrate creativity and analytical skills in problem solving
Ability to work on multiple projects simultaneously and react to changing priorities
Excellent interpersonal and communication skills
Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting
Detail oriented, meticulous, systematic and possess strong documentation skills
